How Do You Make Others Feel? A Critical Way to Improve Relationships and Interactions

Have you ever stopped to think about how you make other people feel? Whether it’s a loved one or a difficult colleague, do they feel better or worse after interacting with you? Do they feel [...]

Feeling Unappreciated? Here’s what made a HUGE difference for me

There were times when I used to feel unappreciated by my family. Like when I would do the dishes when that’s normally my husband’s chore and he didn’t notice. Or when I packed [...]

He Told Everyone to Stop Complaining – A glimpse behind the curtain

I was training a department that was going through a lot of change. People were sharing how stressful it was and how hard it made their jobs. I noticed a gentleman in the back with his arms [...]

Do You Know When NOT to Encourage Others? The Difference Empathy Makes

Imagine your coworker comes back from a meeting and starts venting about how humiliated they were by another person’s response to their project update. Their frustration is boiling over as [...]

The Fascinating and Scary Internal Force that Convinces Us Our Actions & Beliefs Are Right: Self-Justification

Have you ever heard these quotes from the late President Nixon? ā€I was not lying. I said things that later on seemed to be untrue.” Or, ā€œIā€™m not a crook.ā€ It may seem like a common [...]

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