Letting Others Know It’s OK to Not Feel OK – Offering Validation Instead of Advice

This morning my daughter was headed off to a 10-hour shift at her retail job. She was tired and unenthusiastic. This was a new job so there was still the stress of trying to learn her role. She [...]

He Told Everyone to Stop Complaining – A glimpse behind the curtain

I was training a department that was going through a lot of change. People were sharing how stressful it was and how hard it made their jobs. I noticed a gentleman in the back with his arms [...]

Do You Know When NOT to Encourage Others? The Difference Empathy Makes

Imagine your coworker comes back from a meeting and starts venting about how humiliated they were by another person’s response to their project update. Their frustration is boiling over as [...]

What Would You Tell Your Younger Self? A Visualization for Self-Love

The instructions were to visualize a happy time in our lives as a child. (If we couldn’t come up with any happy memories, we were told to make one up.) I closed my eyes and thought back to [...]