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In what situations do you use the words, “Thank you?” Is it when you receive a wrapped present? Or maybe when someone does something nice for you that you didn’t expect? [...]

DARN! My paperwork for the project was due yesterday. I had been busy with other stuff and had never finished it. Now, here was an email from the team leader asking me when I was going to submit [...]

What do you do when someone snaps at you or reacts with unexpected rudeness?  This could be a friend or family member who you know wouldn’t normally act that way. Or maybe they’re a stranger so [...]

What do you see in this picture? Maybe you see a rocky shoreline or do you see two people?  Try tilting your head to the left.  The point is that we don’t observe the world around us, we [...]

We all have different life experiences, different personalities, different perspectives that lead us to different ideas than other people in our lives.  Deep down we know it’s a good thing, but [...]

I was at a networking meeting the other day and had a chance to witness a very interesting exchange between two people. We were going around the room to give each person a chance to comment about [...]

Do you ever feel unappreciated? Like all the things you do go unnoticed and no one says “Thank you?” Does this happen at work? At home? I have definitely struggled with this in multiple [...]

We don’t observe the world we interpret it. During our interpretation, we make assumptions, and we add additional content that we don’t even know is true. Why is this a problem? Because our brain [...]